The IC Space
Search for:
Home
Latest
Introduction
Strategy and internal communications
Why you must be strategic
Winning senior leaders over is critical
Why you need to tell stories
Challenges for internal communicators
Developing an internal communications strategy
Internal communications is too important to be left to the internal communications team alone
Creating a consistent standard for internal communications
Acknowledgements and further reading
Audience segmentation and insight
Why does understanding your audience matter?
How do you segment your audiences?
Who can help?
Using that understanding to develop insight
Acknowledgements and further reading
Evaluation
Why you must evaluate
4 steps to evaluating internal communications
Develop an evaluation plan
Sourcing the data
Analysis and reporting
Acknowledgements and further reading
Engagement
Why does engagement matter?
What works?
Engaging managers
Employee voice
Visible, empowering leadership
Organisational integrity
Get your leaders engaging
The impact of leadership behaviours on employee engagement
Case studies
Resources
Acknowledgements and further reading
Change communications
What is change?
Understanding how people react to change
Making sense of change
When change communications go wrong
Why people resist change
So, let’s get this right!
Acknowledgements and further reading
Channels
Deciding what channels to use
Availability
Types of channel
How to develop a channels plan
Writing for different channels
Acknowledgements and further reading
Working within GCS
Contact us
Printable version (ZIP - 1.9MB)
«
Home
Introduction
»