Internal communication in GCS embraces the principles of Engage for Success and the four enablers of engagement.
Visible, empowering leadership providing a strong strategic narrative about the organisation, where it’s come from and where it’s going.
Managers who focus, coach and stretch their people, giving them scope and treating them as individuals.
Employees have a voice throughout the organisation for reinforcing and challenging views, between functions and externally. Employees are seen not as the problem, but as central to the solution – to be involved, listened to and invited to contribute their experience, expertise and ideas.
Organisational integrity – the values on the wall are reflected in day-today behaviours. There is no ‘say-do’ gap. Promises made and promises kept, or an explanation given as to why not.