Internal communication in GCS embraces the principles of Engage for Success and the four enablers of engagement.

  • Strategic narrative

Visible, empowering leadership providing a strong strategic narrative about the organisation, where it’s come from and where it’s going.

  • Engaging managers

Managers who focus, coach and stretch their people, giving them scope and treating them as individuals.

  • Employee voice

Employees have a voice throughout the organisation for reinforcing and challenging views, between functions and externally. Employees are seen not as the problem, but as central to the solution – to be involved, listened to and invited to contribute their experience, expertise and ideas.

  • Integrity

Organisational integrity – the values on the wall are reflected in day-today behaviours. There is no ‘say-do’ gap. Promises made and promises kept, or an explanation given as to why not.