Key messages for colleagues and managers:
Core courses for brand new internal/government communicators:
Skillset |
Levels and learning |
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Excellent people skills: emotional intelligence and getting the best from people as a colleague, and as a leader |
GCS workshop: Listening skills for Communicators CSL workshop: Presenting Confidently CSL online learning: Emotional Intelligence |
GCS Aspire Course: Future Engage Deliver – Leaders in communications masterclass Intermediate: CSL workshop: Optimising your emotional intelligence (group bookings only) CSL e-learning: Online Behavioural Insights CSL: Influencing Skills *NEW* Aspire: Coaching Conversations for Communicators |
GCS Aspire Course: Empowering Leadership – Creating a Team of Leaders Institute of Leadership and Management Level 7 360 feedback CSL workshop: Behavioural insights |
Great stakeholder engagement, understanding of your business, and ability to build networks and be a trusted adviser
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CSL: Leading people through change IN DEVELOPMENT (based on Inspire masterclass): Becoming a trusted adviser CSL: Influencing Skills workshop or online learning and further resource Effective Communication online learning |
CSL workshop: Negotiation Practice (group booking only) CSL workshop: Communicating and negotiating policy with influence IN DEVELOPMENT (based on Inspire masterclass): Becoming a trusted adviser Aspire: Introduction to External Affairs |
Inspire masterclasses |
Creating innovative content: writing, filming, developing digital skills, keeping up with industry developments |
IN DEVELOPMENT: GCS Aspire Course: Creative Content: Photography 101 PRCA webinar: How to create an effective blog GDS resources: Content design: planning, writing and managing content |
PRCA webinar: Creating and Curating Compelling Content for Social Media |
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Audience insight – ability to segment, know what engages people, and acting on feedback in real time |
Aspire Course: A Practical Approach to Insight, Planning and Evaluation Talk: ‘Energising consumers – How the Department of Health is changing behaviour’ by Alison Hardy PRCA webinar: Change communications |
Inspire masterclasses |
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Developing a great comms strategy and awareness of external/internal crossover | |||
Resilience |
Resilience at work Check for your organisation’s Mental Health first aiders. Combination of workshops and one-to-one support. CSL Assertiveness workshop and further resource CSL Coaching network/GCS coaching resources. |
CSL Assertiveness workshop and further resource CSL Coaching network/GCS coaching resources. |
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Connected to the organisation’s strategy and purpose
Landing and leading organisational change |
Engage for Success: Why Internal Communications is so Critical to Employee Engagement |
Engage for Success: The case for heart-centred leadership Engage for Success: A Partnership between EFS & the Institute of Internal Communication Job shadowing/Return to the floor |
Inspire masterclasses Secondments/shadowing w outside agencies Neuroscience and change: based on existing work being done with Inspire cohorts and within HMRC. GCS Guide to Behaviour Change and Communications Communicating with diverse audiences – Engage4Success TAG TOOLKITS
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